Service: Ongoing Support
A comprehensive 12-month warranty is included with every system and includes scheduled preventative maintenance service, unlimited replacement parts and emergency service calls, and regularly-scheduled applications training. After your first year, Illumina offers a wide variety of options to extend your warranty coverage that can accommodate any budget or need. Choose to cover the cost of parts only, pay for additional scheduled preventative maintenance visits, or purchase ultimate security with a comprehensive package that guarantees minimal down time, and priority response time as well as unlimited parts and emergency service.